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Utilities

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From the left hand side menu, it is possible to process the following actions:

 

Click on the User Manual link in order to open the user guide while browsing the portal;
Click on the Helpdesk link in order to open an email message to send to the helpdesk service with any eventual problem or question a user was not able to solve by his/her own;
Click on the FAQ link in order to enter a list of questions collected for solving frequent issues.

Please note that the helpdesk email address is taken from the helpdesk contact address defined into the root domain. For more information, please refer to the Contact section of the eXact LCMS User Manual.